Jiujiteiro ships domestically via USPS® / UPS. International shipments are sent via UPS / DHL. Once an order has been shipped, you will receive an email with your order and tracking information.
If there is an apartment number or unit number associated with your address, please make sure to include it.
We cannot combine/modify separate orders to be shipped in a single package for the sake of convenience. It is your responsibility to have ordered all items together.
Please note: “Free Shipping” promotions are only valid for orders to the USA.
USA SHIPPING RATES
For Customers in the USA, we use USPS / UPS Shipping depending on weight of items purchased.
Orders with a total value exceeding $100 receive free shipping via USPS®. You may also opt to use a different expedited service via USPS/UPS if needed.
GLOBAL SHIPPING RATES
For International customers, we use UPS / DHL.
International shipping rates are based on order weight given via UPS / DHL. We suggest adding all your items into your cart with your desired shipping address to accurately calculate shipping fees. All import taxes and fees are included when purchasing with us internationally. You will not be asked to pay any additionally fees.
Our warehouse processes and receives order Monday - Friday from 8AM until 6PM (PST). All orders placed before 6PM (PST) will be processed the same day or on the following business day at the latest. Please note, orders placed on Friday after 6PM (PST) will begin processing on the following Monday at 8AM (PST) as our warehouse is closed over the weekend. Jiujiteiro will ship within 48 hours after processing has begun and pending credit verification.
Please be advised, shipping options do not guarantee a delivery date, it’s based solely on an estimated time of delivery. We are responsible for your order until it reaches the Post Office. After that, it is out of our control. For international orders, once your order leaves the US, you will be able to track your shipment via the DHL /UPS website.
TRACKING YOUR ORDER
When your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.
If you have not received a shipping confirmation within three business days of placing your order, please contact our customer support team for further assistance.
LOST AND DAMAGED ITEMS
Jiujiteiro is not liable for damages incurred during transit. Goods damaged in transit are the responsibility of the shipping provider (USPS). Jiujiteiro does not assume any responsibility for lost or damaged packages.